On-time delivery
What this is
The share of orders due each week that shipped by the promised date.
Counted each week from the ERP order records, which hold each order's promised and ship dates.
Why it matters
A late order is the problem a customer sees first, and a pattern of them costs you the next quote.
Last week
92%
Three orders shipped late, and the big bracket order went out early.
This week
93%
The best week so far, as the queue at welding shrank to half a day of work.
Over time
93%88%
Jun 1Jul 6Aug 10Sep 14