Urgent

More orders ran late while the label printer caught up

Aug 13

The label printer ran again once its new part came, and the orders it held up shipped late. The lids and bezels due Aug 13 also missed their date as labels caught up.
More orders have now missed their date, and every one was packed on time.
We looked at the camera recording and the ERP order records.
- ERP order recordsThe held-up orders that shipped and the ones still waiting
- Video clipThe label printer running again beside unlabeled cartons
Ship the lids and bezels first, and keep a spare label printer at packing.
Who owns it: Shipping lead (Tony Russo)