Packing. Aug 12 to Aug 14. ERP order records.
The orders held up by the broken label printer
What it shows: The ERP shows each order's promised date, the day it was packed and the day it shipped.
Why it proves the point: Each order was packed on its promised date and shipped a day later, so only the missing labels held it back.
From the plant's ERPERP order records
| Parts | Promised | Packed | Shipped | Days late |
|---|---|---|---|---|
| Screw caps | Aug 12 | Aug 12 | Aug 13 | 1 day |
| Housings | Aug 12 | Aug 12 | Aug 13 | 1 day |
| Knobs | Aug 12 | Aug 12 | Aug 13 | 1 day |
| Lids | Aug 13 | Aug 13 | Aug 14 | 1 day |
| Bezels | Aug 13 | Aug 13 | Aug 14 | 1 day |