Urgent
Held-up orders shipped late, and another missed its date
Aug 27
The pad printer still ran only on the day shift, and another order missed its date there. The lids and knobs orders shipped late, after days of waiting.
Orders keep missing their promised date, and some still have not shipped.
We looked at the ERP order records.
Run the pad printer on the night shift too until it catches up.
Who owns it: Secondary operations lead (Nadia Karim)
Benchmark: On-time delivery